"Shipping Method Missing" during checkout.

SMcCaffrey — Sat, 20 Sep 2025 07:03:54 GMT

Okay, I set up my shipping profile.

Now on the checkout page the customer, (me doing a test run) sees "Shipping Method Missing". And, I see in the "View shippable items, "Free Shipping where available, additional rates calulated at checkout".

Please, If you don't have the right answer, leave this question for someone that does. I've been trying to get this store up for a long time then just give up.

Re: "Shipping Method Missing" during checkout.

Gold — Fri, 27 Dec 2024 14:03:15 GMT

HI, you can review the Square Support page, scroll down to Shipping Rate Options.

https://squareup.com/help/us/en/article/6910-set-up-shipping-areas-and-rates-with-square-online-store

These are 2 different Shipping Profiles

Free Shipping where available

Additional rates calculated at checkout

Free Shipping - order weight, order price or for all orders.

Calculated weight - weight of all items in the order.

Free Shipping order weight, based on order weight (only gives one min weight allowed)

Based on Order Weight (gives multiple options)

here is where you would add a $0.00 min weight/max weight to offer a Free Shipping option, then add the next weight up to charge shipping

thread Re: "Shipping Method Missing" during checkout. in Payments Troubleshooting

"Shipping Method Missing" during checkout.

Re: "Shipping Method Missing" during checkout.