thread Re: How Do I Fix This Issue With My Online Store? in Payments Troubleshooting

How Do I Fix This Issue With My Online Store?

STBJazz — Sat, 20 Sep 2025 12:51:37 GMT

Re: How Do I Fix This Issue With My Online Store?

Joe — Mon, 20 Jul 2020 14:00:57 GMT

Hi there, @STBJazz 👋 Thanks for reaching out to us here on the Seller Community! We are happy to have you.

I'm having a hard time understanding your question. Are you having issues adding variations to your items? If so, can you explain specifically what is happening? We are unsure of the specific problem you are referencing.

The more information you provide, the better we will be able to assist!

Thanks so much! I will keep an eye out for your response.

Re: How Do I Fix This Issue With My Online Store?

STBJazz — Mon, 20 Jul 2020 16:14:17 GMT

I had a customer send this screenshot stating that she would have to select all of the available options for an item before it can be added to the cart. How do I fix this problem in my store? I'm using Weebly

Re: How Do I Fix This Issue With My Online Store?

STBJazz — Mon, 20 Jul 2020 16:16:32 GMT

https://shethick-boutique.square.site/product/2-piece-velvet-sleepwear/9?cp=true&sa=false&sbp=false&q=false&category_id=9

Re: How Do I Fix This Issue With My Online Store?

Joe — Mon, 20 Jul 2020 16:20:15 GMT

Got it - thanks for the quick reply, @STBJazz!

It looks like you've added two other variations to your item along with 'size' - which requires your customer to select the specific type of variation they want before adding to cart (in the same way they are required to choose a size).

You can edit variations directly from your Online Dashboard in your items settings. He is a helpful guide to get you started.