thread Re: my website builder is stuck on the header - logo in Payments Troubleshooting

my website builder is stuck on the header - logo

seagirlrun — Sat, 20 Sep 2025 12:48:19 GMT

I uploaded an image for my header and it has created a glitch and freezes when I try to fix it. I can only exit the program.

Re: my website builder is stuck on the header - logo

Valentina — Tue, 08 Sep 2020 16:37:31 GMT

Hi @seagirlrun - sorry to hear about the troubles!

If you haven't already, I'd recommend running through these Square Dashboard troubleshooting steps. If you're continuing to run into a wall when trying to upload an image within your editor afterwards, please get in touch with our team so we can dig in with you.

Re: my website builder is stuck on the header - logo

seagirlrun — Tue, 08 Sep 2020 16:44:12 GMT

Thanks for that. I was able to to establish a chat line and the helper was very patient..I had a lot to do in there and lots of questions. I'm good now and working on populating my website. I love the way it's coming along!

https://www.smellyrhino.com/

Re: my website builder is stuck on the header - logo

Valentina — Tue, 08 Sep 2020 16:50:29 GMT

Ahhhh! It's looking great so far - I have a tuxedo kitty myself, so I have a soft spot for that custom portrait you've got on your website right now, @seagirlrun 😻

Be sure to let us know if other questions come up as you get up and running.

Re: my website builder is stuck on the header - logo

seagirlrun — Tue, 08 Sep 2020 16:55:38 GMT

Thanks, I will, and thanks for the compliment!