thread Re: Where is my menu to send emails?!?! in Payments Troubleshooting

Where is my menu to send emails?!?!

laharestudio — Sat, 20 Sep 2025 12:44:13 GMT

I have a Weebly site and sent a few emails last month from it. Now, I cannot find the menu. When I click on the "Emails" tab, it offers to sign me up for Square Marketing. I already have a Promote Build Plan. I even tried to back into it by going to promote.weebly.com and saw the screen that I'm used to, but none of my old emails were there. Can you please look into this ASAP?

Re: Where is my menu to send emails?!?!

Valentina — Tue, 17 Nov 2020 22:25:54 GMT

Something sounds off here, @laharestudio - have you tried reaching out to our Customer Success team directly yet?

If not, that's what I recommend doing next - they would be able to look into this for you. When you have a moment, please get in touch by logging into your Square account and heading here.

Re: Where is my menu to send emails?!?!

laharestudio — Tue, 17 Nov 2020 22:30:33 GMT

Hi Valentina,

Yes - I called a few days ago and was able to get it fixed.