https://community.squareup.com/t5/Payments-Troubleshooting/Receipt-Feed-Back-Error/m-p/218987#M18472 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/86300">@M1rrorEdge</a>,</P> <P>&nbsp;</P> <P>We definitely hear you and see how this could be a useful tool and feature. Our teams are constantly looking through our seller's feedback to make necessary improvements, and we will be sure to let you know if anything ever changes or if new updates are released.&nbsp;</P> Sun, 15 Nov 2020 18:34:45 GMT Alex_ 2020-11-15T18:34:45Z https://community.squareup.com/t5/Payments-Troubleshooting/Receipt-Feed-Back-Error/m-p/218820#M18471 <P class="p1"><SPAN class="s1">I just had a customer interaction where they responded by selecting the <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> in the feedback, but the default was ”Negative”. </SPAN></P> <P class="p2">&nbsp;</P> <P class="p1"><SPAN class="s1">When I inquired about the negative feedback, they indicated they did not intend negative feedback and only had positive things to say. </SPAN></P> <P class="p2">&nbsp;</P> <P class="p1"><SPAN class="s1">Maybe someone should look at the functionality of the button sent with the receipt or set the default of the Feedback request to positive first, And then if necessary, the client could change it to negative.<SPAN class="Apple-converted-space">&nbsp; </SPAN>Instead of a ”negative” default...</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="0BB881E6-7185-4D5F-B36E-5A721EA85C98.jpeg" style="width: 1242px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/9218i01272F06811E56F3/image-size/medium?v=v2&amp;px=400" role="button" title="0BB881E6-7185-4D5F-B36E-5A721EA85C98.jpeg" alt="0BB881E6-7185-4D5F-B36E-5A721EA85C98.jpeg" /></span></P> <P> </P> <P> </P> Sat, 20 Sep 2025 12:44:09 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Receipt-Feed-Back-Error/m-p/218820#M18471 M1rrorEdge 2025-09-20T12:44:09Z https://community.squareup.com/t5/Payments-Troubleshooting/Receipt-Feed-Back-Error/m-p/218987#M18472 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/86300">@M1rrorEdge</a>,</P> <P>&nbsp;</P> <P>We definitely hear you and see how this could be a useful tool and feature. Our teams are constantly looking through our seller's feedback to make necessary improvements, and we will be sure to let you know if anything ever changes or if new updates are released.&nbsp;</P> Sun, 15 Nov 2020 18:34:45 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Receipt-Feed-Back-Error/m-p/218987#M18472 Alex_ 2020-11-15T18:34:45Z