https://community.squareup.com/t5/Payments-Troubleshooting/How-do-I-downgrade-my-performance-plan/m-p/223224#M18440 <P>Hi, I’ve tried to downgrade my performance plan but it only gives me the option to upgrade to a pro plan. I’m frustrated and all I’m able to do is remove my payment, I couldn’t cancel the subscription. However, I received an order and now I don’t know if I’ll receive the customers payment, nor did I get any notification of the order from the weebly app. What should I do?</P> Sat, 20 Sep 2025 12:43:18 GMT littlewingsco 2025-09-20T12:43:18Z https://community.squareup.com/t5/Payments-Troubleshooting/How-do-I-downgrade-my-performance-plan/m-p/223224#M18440 <P>Hi, I’ve tried to downgrade my performance plan but it only gives me the option to upgrade to a pro plan. I’m frustrated and all I’m able to do is remove my payment, I couldn’t cancel the subscription. However, I received an order and now I don’t know if I’ll receive the customers payment, nor did I get any notification of the order from the weebly app. What should I do?</P> Sat, 20 Sep 2025 12:43:18 GMT https://community.squareup.com/t5/Payments-Troubleshooting/How-do-I-downgrade-my-performance-plan/m-p/223224#M18440 littlewingsco 2025-09-20T12:43:18Z https://community.squareup.com/t5/Payments-Troubleshooting/How-do-I-downgrade-my-performance-plan/m-p/223668#M18441 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/334546">@littlewingsco</a> and welcome to the Community.</P> <P>&nbsp;</P> <P>Sorry for the frustration. Since the Seller Community is intended for seller to seller conversation- I'd recommend <A href="http://squ.re/contact" target="_blank">contacting our direct CS E-Comm team</A> who can assist you right away.</P> Tue, 01 Dec 2020 13:01:36 GMT https://community.squareup.com/t5/Payments-Troubleshooting/How-do-I-downgrade-my-performance-plan/m-p/223668#M18441 ashc 2020-12-01T13:01:36Z