Online Booking: workflow change?

AwakenedHearth — Sat, 20 Sep 2025 12:41:38 GMT

[The title of this thread has been edited from the original: online payments]

Hello there,

I have been experiencing issues being able to charge online clients - it used to be easy, they entered their payment info when booking & once the session had commenced, all I had to do was accept the payment.

Now, it asks for the card to be swiped or entered manually...and I end up having to send an invoice to clients to get paid. What's going on? Is this a change in the system or something on my end?

Thank you much for your help!!!

Re: online payments

isabelle — Tue, 15 Dec 2020 00:56:56 GMT

Hey @AwakenedHearth!

Thanks for posting in the Seller Community.

Are you referring your Square Appointments booking site? Did you used to have clients pay prior to the appointments?

Let me know so I can look into this 👀

thread Online Booking: workflow change? in Payments Troubleshooting

Online Booking: workflow change?

Re: online payments