thread Re: weebly app doesn't support mobile app account in Payments Troubleshooting

Weebly account not supported on Weebly app?

ikonkoko — Sat, 20 Sep 2025 12:41:18 GMT

I am unable to log into my weebly app. It says it is not supported

Re: weebly app doesn't support mobile app account

Joe — Mon, 14 Dec 2020 15:45:42 GMT

Hi there, @ikonkoko 👋 Thanks for reaching out to us here on the Seller Community! Happy to have you join us here.

I flagged your issue over to some of our Weebly experts and it looks like this is a known application issue for those who have more than one Weebly account. While our engineers work to rectify this error message, they suggest using the mobile browser on your device in lieu of the Weebly application.

We should be able to reach back out to you once this issue is fixed! Let me know if you have any questions.

Re: weebly app doesn't support mobile app account

JPCustoms — Mon, 21 Dec 2020 19:19:15 GMT

I am experiencing the same issue.

Re: Weebly account not supported on Weebly app?

Tbeauty — Thu, 31 Dec 2020 04:18:00 GMT

How long until it’s fixed?

Re: weebly app doesn't support mobile app account

APFoffroad — Mon, 11 Jan 2021 23:00:26 GMT

Same probleme here for over a month. I'm getting to the end on my first year with square and pretty disappinted. Always some issue, bug don't get fix fast enoughf. I've been asking for a mutli language platforme since we start with square and a multi currency and big surprise, shopify got it all. Service like this suck when you ask form something for so long and nothing change, so i'm gonna change. Square is out for me and i don't recommend for anyone to use it. Yes shopify is a little more expensive but it give you what we truly need as online store. It suck cause i'll have to start over again all the work i have put in here.

Re: weebly app doesn't support mobile app account

Richmenlooks — Thu, 21 Jan 2021 14:14:53 GMT

I am also getting the same error when I go into the app now. I only have 1 account linked with the login. Has this been resolved?

Re: weebly app doesn't support mobile app account

BellaLuna — Wed, 03 Feb 2021 13:57:49 GMT

I keep getting the same error message and I only have one site for my store 😞

Re: weebly app doesn't support mobile app account

Lorito — Thu, 04 Feb 2021 14:01:28 GMT

I’m experiencing the same error message. How do we fix this ASAP?? Was a solution provided?

Re: weebly app doesn't support mobile app account

cnovt — Sat, 20 Feb 2021 16:37:28 GMT

I also have this issue. When will this be fixed?

Re: Weebly account not supported on Weebly app?

TiffanyNR — Sat, 13 Mar 2021 11:22:12 GMT

Experiencing the same issue! When will this be fixed?

Re: Weebly account not supported on Weebly app?

ashc — Sun, 14 Mar 2021 11:19:12 GMT

Hey @TiffanyNR,

We don't have a timeline to give on if/when this would be fixed at this time.

We'll update the thread if we do get a timeframe or update on this from Weebly.

Re: Weebly account not supported on Weebly app?

Goddessgarden14 — Sat, 27 Mar 2021 04:08:02 GMT

Also having the same issue

Re: Weebly account not supported on Weebly app?

brianaspbrolls — Thu, 01 Apr 2021 16:23:14 GMT

I am having the same issue. Has it been fixed? I only have one account.

Re: Weebly account not supported on Weebly app?

KristenGa — Sat, 01 May 2021 21:52:38 GMT

Same issue here.

Re: Weebly account not supported on Weebly app?

Melissamn — Fri, 11 Jun 2021 01:20:01 GMT

Same issue... when can this be fixed?

I have two locations but only one ‘account’.
square and weebly need to rectify this ASAP as the online sales notifications that you received from weebly were extremely helpful and none of the square apps Offer this feature unless you actually open the app. Weebly sends push notifications on each online sale

Re: Weebly account not supported on Weebly app?

nika — Fri, 11 Jun 2021 14:41:49 GMT

Hey everyone. Checking back in here. Our developers are still looking into this to see how they can support multisite accounts with the Weebly app. I don't have an ETA for a full fix but we'll check back in when we hear of an update.

Re: Weebly account not supported on Weebly app?

SarahLara — Sun, 13 Jun 2021 01:01:12 GMT

Hello ! Im sad because this has been working beautifully and now it’s -poof- gone. It really is impacting my ability to update my products on my website since I’m always on the go and getting on the laptop to manage doesn’t seem quite as user friendly for someone who runs multiple businesses. Please address this ASAP. Thanks.

Re: Weebly account not supported on Weebly app?

theDinersaur — Wed, 16 Jun 2021 00:40:21 GMT

What a huge bummer. Experiencing this, and I have 1 account.
makes me want to switch platforms entirely.
also, kind of surprised this hasn’t been fixed yet? The first complaint is in 2020?!

Re: weebly app doesn't support mobile app account

theDinersaur — Wed, 16 Jun 2021 09:48:33 GMT

when is this going to be fixed? its been 1.5 years

Re: weebly app doesn't support mobile app account

Amanda771 — Wed, 16 Jun 2021 13:42:29 GMT

Payment of items sellers deposit to my account direct deposit

routing number:041215663

accout number.1349746122084