https://community.squareup.com/t5/Payments-Troubleshooting/using-egift-card-in-facebook-page-shop/m-p/227144#M18267 <P>Hello, I set up egift cards today following instructions coming from facebook. I tested it today. I purchased a $10 egc and gave the code to a repeat customer to try at checkout in my Facebook shop. It didn't work. What is the point of selling Square egift cards on my Facebook page, if they can't redeem them through my shop on Facebook? What did I do wrong ?</P> Sat, 20 Sep 2025 12:41:00 GMT tessa 2025-09-20T12:41:00Z https://community.squareup.com/t5/Payments-Troubleshooting/using-egift-card-in-facebook-page-shop/m-p/227144#M18267 <P>Hello, I set up egift cards today following instructions coming from facebook. I tested it today. I purchased a $10 egc and gave the code to a repeat customer to try at checkout in my Facebook shop. It didn't work. What is the point of selling Square egift cards on my Facebook page, if they can't redeem them through my shop on Facebook? What did I do wrong ?</P> Sat, 20 Sep 2025 12:41:00 GMT https://community.squareup.com/t5/Payments-Troubleshooting/using-egift-card-in-facebook-page-shop/m-p/227144#M18267 tessa 2025-09-20T12:41:00Z https://community.squareup.com/t5/Payments-Troubleshooting/using-egift-card-in-facebook-page-shop/m-p/227768#M18268 <P>Hello and welcome <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/26712">@tessa</a>&nbsp;<span class="lia-unicode-emoji" title=":waving_hand:">👋</span> Square <A href="https://squareup.com/help/us/en/article/6000-square-egift-cards" target="_blank">eGift Cards</A>&nbsp;and&nbsp;<A href="https://squareup.com/help/us/en/article/5433-gift-cards-faqs" target="_blank">Gift Cards</A> are intended for use in-person and/or via your Square Online website.&nbsp;Facebook does not support the ability to pay with&nbsp;a Square eGift Card.</P> <P>&nbsp;</P> <P>You can learn more about the payment methods available through Facebook, and how your customers can set a default payment method, by heading to <A href="https://www.facebook.com/help/3[Redacted]2923?helpref=faq_content" target="_blank">this page</A>. ​​​I recommend linking your customers directly to your Square Online website in order to allow customers to use their Square eGift Cards online&nbsp;<span class="lia-unicode-emoji" title=":sparkles:">✨</span></P> Tue, 15 Dec 2020 23:31:53 GMT https://community.squareup.com/t5/Payments-Troubleshooting/using-egift-card-in-facebook-page-shop/m-p/227768#M18268 Valentina 2020-12-15T23:31:53Z