https://community.squareup.com/t5/Payments-Troubleshooting/Appointments-for-teams-does-not-function-properly/m-p/232932#M18252 <P>I've called and twice reported a recent discovery.&nbsp; The appointments for teams does not work properly!&nbsp; I am losing bookings due to this problem.&nbsp; I want others to be aware of whats happening since nothing has been done to correct the problem and see if anyone has found a work around?&nbsp;&nbsp;</P> <P>When you choose to list "first available" and also show each individual person on staff, once the client picks a specific person, it will only show them that particular persons schedule.&nbsp; If you choose "first available" AFTER you've chosen a specific staff member, it will not show everyone elses availability.&nbsp;&nbsp;</P> <P>For example, we have 3 therapists.&nbsp; The options at booking show " first available" then the 3 therapists listed separately.&nbsp; If the client prefers and chooses a specific therapist, then tries to see other availability by choosing " first available" it hold the persons schedule they chose first.&nbsp; Then the only was to see other availability is to individually click on each person separately. The only option i can see is to eliminate the option to choose first available. Anyone have any suggestions?</P> Sat, 09 Jan 2021 16:34:37 GMT Sherrilynne 2021-01-09T16:34:37Z https://community.squareup.com/t5/Payments-Troubleshooting/Appointments-for-teams-does-not-function-properly/m-p/227523#M18251 <P>I called 4 days ago to report a MAJOR problem with the appointments online booking.&nbsp; I was told someone would get back to me with an update or timeline for resolution. Have not heard anything. Not even an email!</P> <P>&nbsp;</P> <P>The problem is: When you have it set up for teams (multiple people available to book) it gives you the option of "first available " then each team member individually.&nbsp; If you do what a normal customer might do, first click on a specific person to book with, then click on "first available " it doesnt show all availability.&nbsp; It only shows times for the initial person. This happens every time! It will switch between team members schedules , but it will never go back to showing you all available therapists. I guarantee this is costing everyone who uses square appointments a huge loss in bookings/revenue&nbsp; because it's not showing all available appointments.&nbsp;&nbsp;</P> Sat, 20 Sep 2025 12:40:33 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Appointments-for-teams-does-not-function-properly/m-p/227523#M18251 Sherrilynne 2025-09-20T12:40:33Z https://community.squareup.com/t5/Payments-Troubleshooting/Appointments-for-teams-does-not-function-properly/m-p/232932#M18252 <P>I've called and twice reported a recent discovery.&nbsp; The appointments for teams does not work properly!&nbsp; I am losing bookings due to this problem.&nbsp; I want others to be aware of whats happening since nothing has been done to correct the problem and see if anyone has found a work around?&nbsp;&nbsp;</P> <P>When you choose to list "first available" and also show each individual person on staff, once the client picks a specific person, it will only show them that particular persons schedule.&nbsp; If you choose "first available" AFTER you've chosen a specific staff member, it will not show everyone elses availability.&nbsp;&nbsp;</P> <P>For example, we have 3 therapists.&nbsp; The options at booking show " first available" then the 3 therapists listed separately.&nbsp; If the client prefers and chooses a specific therapist, then tries to see other availability by choosing " first available" it hold the persons schedule they chose first.&nbsp; Then the only was to see other availability is to individually click on each person separately. The only option i can see is to eliminate the option to choose first available. Anyone have any suggestions?</P> Sat, 09 Jan 2021 16:34:37 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Appointments-for-teams-does-not-function-properly/m-p/232932#M18252 Sherrilynne 2021-01-09T16:34:37Z