thread Re: Options Sets & Inventory Issues in Payments Troubleshooting

Options Sets & Inventory Issues

GatewayGreening — Sat, 20 Sep 2025 12:40:24 GMT

I'm trying to add an option set to an item and am having issues.

1. Only the first thing in the option set is available for people to purchase. All others in the set show up as unavailable.

2. Each thing in the option set has a different inventory number. The inventory number is only being saved for the first item listed. (Although when I go to look at the inventory of those in the option set it does have my inventory number listed but on the main page it just says 0.)

Hopefully this makes sense. Let me know if further clarification or screenshots of certain things are needed. I have lots of things I need to add to our online store but they are almost all things that need option sets so I'm at a bit of a standstill. Thank you!

Re: Options Sets & Inventory Issues

FFK — Tue, 15 Dec 2020 19:31:46 GMT

Same issue - this thing is SUPER finicky and quite frankly SUCKS....you'd think in 2020 they'd have stuff like this figured out....i keep reading about these same problems going back like 5 years.

Re: Options Sets & Inventory Issues

JustinC — Fri, 18 Dec 2020 20:57:12 GMT

Hi @GatewayGreening what's your site URL so our Team can take a look?