thread Re: This store is not yet accepting payments. in Payments Troubleshooting

This store is not yet accepting payments.

whitakercd — Sat, 20 Sep 2025 12:40:19 GMT

Hi there... I am getting this error and and have seen a number of posts WRT the cause.

I have unpublished and published the site.

I have ensured Settings > Checkout has

Accept Online orders is on

Square payments says connected

Settings > Checkout > Advanced Settings has

Checkout Mode "Add to Cart" selected

Default fulfillment method "Pickup" selected

Pickup & delivery has and address and phone number and has

"Accept pickup orders" selected

The site is a Shop All (Retail features) type

and I am out of good ideas to check WRT others who have had this problem in the past [the number of which seems pretty high].

Any help appreciated

Re: This store is not yet accepting payments.

Provision — Tue, 15 Dec 2020 23:12:47 GMT

I would recommend contacting Square Support so they can try to resolve this issue for you.

Re: This store is not yet accepting payments.

silkiaus — Mon, 31 May 2021 09:31:16 GMT

how we we contact square support in Australia I cant find anything and I have done all of the above and cant fix it still

Re: This store is not yet accepting payments.

Seamus — Mon, 31 May 2021 23:44:38 GMT

Hey @silkiaus 🙂

If you need to get help from our Australia support, you can call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), or contact us via online chat or email:

1. Sign in to your Square account

2. Head to our contact page https://squareup.com/help/au/en/contact

3. Go to "Other"" then "I don't see my issue"

4. Click "Message us" or "Email us"