thread Re: Invoice Problem - Client Code in Payments Troubleshooting

Invoice Problem - Client Code

DigitalCat — Sat, 20 Sep 2025 12:39:27 GMT

Hi!

Our client said when they try to access their invoice they get the following error: Client Code not recognized.

Has anyone had this problem? I’m not sure at what stage this is popping up.

Thank you!

Catherine

ashc — Sat, 19 Dec 2020 12:31:04 GMT

Hey @DigitalCat and welcome to the Community.

This is odd because I've actually never heard of this error before nor was I able to find anything on it.

It sounds like it could be a browser issue on their end. If they're still getting that- could you have them send you a screenshot to post here?

DigitalCat — Sat, 19 Dec 2020 18:36:43 GMT

Thank you! I think you are right. I resolved on their end somehow.

Cat