thread Re: Square Header in Payments Troubleshooting

Square Header

Catch222 — Sat, 20 Sep 2025 12:36:54 GMT

This site had no option for me to add a comment or continue along commenting on a prior post on this subject, so I am forced to create new thread. I am used to creating websites on many different interfaces, yet have been unable to add a header image on the front page of my new Square site. No image size is working, displaying properly. There is a three-page thread where several people have this same problem, and there was no resolution to it. First of all, you would think that Square would actually tell you the proper dimensions of the Banner Image needed as you are trying to place one into the box. But they don't, for some reason. If Square interface cannot even get my main website image up onto the first page, then can somebody please tell me why I would use Square?

Re: Square Header

Goldneye — Tue, 05 Jan 2021 20:24:53 GMT

HI, the main banner gives 17 different display options. In the screenshot below you can see under Customize Layout a few.

When you click on Banner Image, 3 dots appear, a popup appears to Set Image Subject so you can adjust the image placement.

Re: Square Header

Catch222 — Tue, 05 Jan 2021 21:16:28 GMT

Thanks, I see that now, thanks to you, but I am still having to re-size my images to try to get them to fit into, say, the horizontally-aligned boxes. I suppose I should just create numerous images from my main Photoshop image and keep trying to see which size fits best, with no blurring, or being cut off?

Re: Square Header

Goldneye — Tue, 05 Jan 2021 21:40:39 GMT

HI, images need to be 1:1 and adjusted on the Home Page, Shop All Page and Item Page.

Screenshot for Shop All Page.

Hopefully these Square Support pages will help also.

https://squareup.com/help/us/en/article/6894-product-images-on-square-online-store

https://squareup.com/help/us/en/article/6887-adding-pictures-to-your-square-online-store

Re: Square Header

Valentina — Wed, 06 Jan 2021 01:40:02 GMT

Jumping in to help with the thread comment, @Catch22!

I see @Goldneye is already helping with your questions, but I wanted to make sure you were able to see the Reply button on posts so that you are able to comment on existing posts in the future. Is it possible you were logged out initially? You should see something like this when you are logged into the Community: