thread Re: I can't change my MX records to Google in Payments Troubleshooting

I can't change my MX records to Google

Donnasdressshop — Sat, 20 Sep 2025 12:35:42 GMT

Hi,

I wanted to move to G-Suite and was unable to change my MX records. I keep getting this message:

Something went wrong.

We ran into a problem while saving your changes.

I purchased the G-Suite through Google directly which means I need to configure it manually (I tried purchasing through Square/Weebly but it didn't work). I entered the records just like they instruct on the Google website. Any ideas?

Thanks for any help you can provide.

Re: I can't change my MX records to Google

Valentina — Fri, 08 Jan 2021 22:45:43 GMT

Sorry to hear about the troubles, @Donnasdressshop!

Remember that if you're running into a bit of trouble, we're always happy to help if you reach out directly. Our team can give you a hand with the steps you need to follow in order to get started with the G Suite integration. If you do want to continue setting up manually instead of reaching out, this article about managing MX records should help ✨

Re: I can't change my MX records to Google

Donnasdressshop — Sat, 09 Jan 2021 02:44:17 GMT

Thanks Valentina, I'll try writing to your support!