Text Message Marketing sign up error on POS

trendingupward — Sat, 20 Sep 2025 12:34:08 GMT

We recently signed up for text message marketing with Square and added the option for customers to sign up on the POS. Every time someone signs up it gives the error message "No internet connection." But then the person still receives their welcome text message offer and is signed up. What is going on? Our app is up to date and I have tried quitting the app and restarting it and that hasn't changed anything.

Re: Text Message Marketing sign up error on POS

AshleyK — Thu, 14 Jan 2021 22:33:20 GMT

@trendingupward thank you for creating this thread. That's super strange! This sounds like a bug so I would direct you to contact our Marketing Support Team so engineering can take a look.

Let me know if you have any other questions. 🙂

thread Re: Text Message Marketing sign up error on POS in Payments Troubleshooting

Text Message Marketing sign up error on POS

Re: Text Message Marketing sign up error on POS