thread Cannot add action button for "book Now" to my IG business account in Payments Troubleshooting

Cannot add action button for "book Now" to my IG business account

sixtwentytwo — Sat, 20 Sep 2025 07:01:40 GMT

I have searched other threads regarding this issue and I cannot get a Book Now button added! When I select appointments for square it gives me an error message. "something went wrong while connecting appointments for square with instagram. Please try again." I have tried many times with no success

My account is a business account, so that is not the issue.

Any help is appreciated!

Re: Cannot add action button for "book Now" to my IG business account

JJ_ — Thu, 16 Jan 2025 23:11:16 GMT

Hey there @sixtwentytwo

I recommend reviewing our Guide to Receive appointment bookings through Instagram and Facebook there, you will find the steps to troubleshoot this. If your experience persists, then I would recommend getting in touch with Meta Business Support here.

I also noticed this is your first post in the Seller Community! Welcome!🎉