thread Employee can't login to the Appointments app? in Payments Troubleshooting

Employee can't login to the Appointments app?

jessica10 — Sat, 20 Sep 2025 12:32:03 GMT

Hi,

I have an employee who is trying to login to the square appointment app, but keeps getting the error message, "login failed, you do not have access to point of sale for any locations."

Why is she getting this error message and how do I fix it so she can access the calendar?

Re: Square Appointment app

Goldneye — Wed, 20 Jan 2021 18:04:57 GMT

HI, hopefully these Square Support pages will help. Team members have to be setup with permissions.

https://squareup.com/help/us/en/article/6372-appointments-staff-profiles-vs-employee-permission-groups

https://squareup.com/help/us/en/article/5350-create-staff-member-profiles-for-square-appointments