thread Re: PayPal Checkout button not showing up in Payments Troubleshooting

PayPal Checkout button not showing up

tifholmes — Sat, 20 Sep 2025 12:29:35 GMT

Yesterday I connected my Business PayPal account to my Square shop so that visitors can checkout using PayPal, but I don't see the PayPal button showing up on any of my item pages along with the Apple Pay and Google Pay or regular Square checkout options. Is there something I'm missing that might prevent the PayPal button from showing up yet? My checkout settings show PayPal is connected. Is there something else I have to do? Thanks for any troubleshooting advice.

Re: PayPal Checkout button not showing up

Kassi_ — Thu, 28 Jan 2021 20:57:16 GMT

Welcome back to the Community, @tifholmes -

Double check the Settings under Checkout in your Online Store. You will want to make sure each payment option you'd like is toggled on.

If they are I would recommend testing it out. No need to complete the transaction, but go through the process until you see what you're looking for. Keep in mind - Google & Apple Pay are usually at the beginning of the checkout process.

Please let me know if you have any other questions.

Re: PayPal Checkout button not showing up

tifholmes — Thu, 28 Jan 2021 21:10:03 GMT

Thanks. I see now that PayPal doesn't appear as an option until well into the checkout process (I had to actually enter my information and click "next" all the way to "Payment Information" before I saw the option to use PayPal. I don't suppose there's any way to get the PayPal button on the main item page where Apple Pay and Google Pay buttons appear? For those buyers who only use PayPal to purchase online, this isn't very intuitive. Still, I'm at least glad it's an option to use PayPal now. Thanks for your assistance.

Re: PayPal Checkout button not showing up

Kassi_ — Thu, 28 Jan 2021 21:21:20 GMT

I am glad you were able to find that PayPal button, @tifholmes -

Right now, you wouldn't be able to move it to another location.

PayPal not showing up as a checkout option

PeachParty — Mon, 15 Feb 2021 23:39:26 GMT

I'm trying to add paypal as a payment option for online. I've done the API permissions in paypal for info_api1.weebly.com and it says paypal is connected on the Online -> Checkout screen. But when I go through checkout, entering a credit card is the only option (aside from the G Pay button). What am I doing wrong here?

Re: PayPal not showing up as a checkout option

tifholmes — Tue, 16 Feb 2021 18:36:47 GMT

I'm not sure if what you're experiencing is the same issue I had, but I *thought* PayPal wasn't working because it doesn't actually appear as an option until the very end of the checkout process. A person has to enter their email, name, address, phone #, and it isn't until they click "next" after selecting their shipping method that the PayPal button appears beneath the credit/debit card option.

This may or may not be what you're experiencing, but it did cause me to think it wasn't working. Maybe it will help.

Re: PayPal Checkout button not showing up

jesse000smith — Thu, 30 Dec 2021 18:45:11 GMT

PayPal does not have a toggle option on the checkout store. Its either connected or disconnected.