thread Re: Modifiers on Shippo Packing Slip in Payments Troubleshooting

Modifiers on Shippo Packing Slip

GoodLiftApparel — Sat, 20 Sep 2025 12:28:03 GMT

When I print my packing slips through Shippo I am not seeing the modifiers come through on the line items so I am missing customizations that are critical to my business. Is there a way to get the modifiers to show up on the Shippo packing slip? I really do not want to have to print packing slips in Square then the shipping labels in Shippo.

Re: Modifiers on Shippo Packing Slip

Goldneye — Mon, 01 Feb 2021 16:46:51 GMT

HI, since Shippo is a 3rd party service, best advice is to do an online search for Shippo Support Pages. I was able to find Shippo Support Page for Label Settings.

https://support.goshippo.com/hc/en-us/articles/360026402272-Label-Settings

EDIT: found Packing Slip Support Page

https://support.goshippo.com/hc/en-us/articles/360005116932-Packing-Slips-in-Shippo

Re: Modifiers on Shippo Packing Slip

rykry — Thu, 01 Sep 2022 04:11:47 GMT

Did you ever find a solution? Need item modifiers on my packing slips as well.

Re: Modifiers on Shippo Packing Slip

JJ_ — Sat, 03 Sep 2022 00:12:17 GMT

Hello @rykry! Welcome to the Seller Community!

Just as @Goldeneye suggested my advice here would be to reach out to Shippo so they can shine a light on how to make this possible with their integration.

Re: Modifiers on Shippo Packing Slip

getETC — Fri, 17 Nov 2023 16:55:15 GMT

We figured it out. We have Shippo, and changing things there didn't do anything. In Square, you have to go to Square "Account & Settings" -> "Business Information" -> "Locations", and there you can adjust the company details that go on the packing slip.