activation

Colourby2 — Sat, 20 Sep 2025 12:24:16 GMT

Help....My friend and I have a trade show tomorrow ( Saturday) and we tried to set everything up to enable us to accept credit & debit. We are not able to "Activate our account" from the Dashboard. It keeps cycling through and ends with "Square is unable to approve your request"

I would love to call Square to get this resolved, but I need a "Customer Code"?!

I'm thinking I should delete our account & start over?

Re: activation

Joe — Fri, 12 Feb 2021 18:25:47 GMT

Hi @Colourby2 - thanks for taking the time to reach out to us here on the Seller Community.

It sounds like we weren’t able to approve you to accept card payments with Square. I know that re-entering your information can be frustrating, due to regulatory purposes we need to be able to verify certain information.

If you'd like to try again, we recommend trying these troubleshooting steps - they should be helpful in attempting to activate.

If you are still experiencing this roadblock after you've completed the troubleshooting steps above, we will unfortunately have exhausted available steps - and we would then recommend reaching out to another payment processor to partner with for your business.

thread activation in Payments Troubleshooting

activation

Re: activation