thread 3rd Party Domain Name still not working in Payments Troubleshooting

3rd Party Domain Name still not working

Thelchytam — Sat, 20 Sep 2025 12:23:58 GMT

My domain name is still not connecting to my online store after upgrading to the Pro level. I haven’t heard from Square/Weebly support in several days. It has been several weeks since I purchased the upgrade and the domain connect feature has never worked. It’s like they just stop trying and communicating. Has anyone else with this same issue had it resolved? I am on their verge of asking for a refund. Because I don’t seem to be able to get this fixed.

Re: 3rd Party Domain Name still not working

Goldneye — Sat, 13 Feb 2021 16:16:49 GMT

HI, to understand, you have a domain name with a domain provider and it has not worked for you.

Have you adjusted the DNS settings?

Or Did you just point the domain?

Square Support Page for domain names

https://squareup.com/help/us/en/article/6916-connect-your-domain-with-square-online-store