Order retrieve API not returning complete fulfillment details

gaurangbhatt — Sat, 20 Sep 2025 12:21:38 GMT

Hello,

I am trying to retrieve fulfillment details using the orders retrieve by order id API. In the response, I only get the following details. When the fulfillment type is PICKUP it gives back all the details.

"fulfillments": [ { "uid": "1PQEtsz2iXC8vCFPIfxtzC", "type": "DELIVERY", "state": "COMPLETED" } ]

Is this by design? I want to get the delivery time details so that I can pass that to the downstream application that manages the delivery of orders.

Please advice.

Re: Order retrieve API not returning complete fulfillment details

ashc — Mon, 22 Feb 2021 19:53:23 GMT

Hey @gaurangbhatt,

I reached out to the API team and they said this is a known issue. Delivery fulfillments can only be created by Square Online currently, and the details are not accessible in the APIs.

Here's more here from the Dev page on it.

thread Order retrieve API not returning complete fulfillment details in Payments Troubleshooting

Order retrieve API not returning complete fulfillment details

Re: Order retrieve API not returning complete fulfillment details