thread Not Receiving Daily Reports in Payments Troubleshooting

Not Receiving Daily Reports

Heart — Sat, 20 Sep 2025 06:59:24 GMT

The title of this thread has been edited by a Square Moderator from the original: Not getting my Daily reports all of a sudden. Called three times still not working

Not Getting my daily report all of a sudden. Did all the basics checks, email is correct even called in three times. I was told to check with email provider. They say nothing is blocked.

Re: Not getting my Daily reports all of a sudden. Called three times still not working

StevenCheech — Fri, 31 Jan 2025 01:01:51 GMT

This happened to me as well, it's not consistent and I don't understand why as well. I would love to hear if someone has a solution/answer to this.

Re: Not getting my Daily reports all of a sudden. Called three times still not working

Sammie_C — Wed, 05 Feb 2025 01:28:17 GMT

Hi @Heart, we appreciate you reaching out and I wanted to welcome you to the Square Community.

We are sorry to hear you are not receiving your Daily Reports as of late. Could I get some clarity on what exactly you are not receiving? It is just your Daily Sales Report? Or are you having any difficulties receiving any other Square emails?

Feel free to chime in as well @StevenCheech, with what emails you are also having difficulties with.

Please let me know and I can take a look!