thread Re: Payments through Weebly integration not transmitting customer info to Square site in Payments Troubleshooting

Payments through Weebly integration not transmitting customer info to Square site

abigail1 — Sat, 20 Sep 2025 12:14:46 GMT

I am taking payments on my Weebly site and am receiving emails that the customer has paid, but when I go to the Square site to set them up for recurring invoices, the customer information is not showing up. I am trying to get clients set up to pay monthly and have their card on file charged, but the information isn't showing up.

Re: Payments through Weebly integration not transmitting customer info to Square site

isabelle — Sun, 07 Mar 2021 17:13:50 GMT

Hey @abigail1!

Thanks for posting in the Seller Community and welcome! 🎉

Hmmm. Do you log into Square and Weebly with the email address? What is your URL so we can look into this further?

Re: Payments through Weebly integration not transmitting customer info to Square site

abigail1 — Sun, 07 Mar 2021 19:08:49 GMT

Hi Isabelle,

https://www.integrativemindbody.com/ We're trying to set up the account through monthly auto pay via weebly not directly into square.

Re: Payments through Weebly integration not transmitting customer info to Square site

isabelle — Mon, 08 Mar 2021 19:21:29 GMT

Okay @abigail1! Got it.

So it sounds like you signed up through Square. I would open a private browsing window and go to weebly.com, and sign up using a different email address. That should work.