thread Re: "page isn’t redirecting properly" error when loading website in Payments Troubleshooting

"page isn’t redirecting properly" error when loading website

MarionCreates — Sat, 20 Sep 2025 12:13:18 GMT

I keep getting the error message "page isn’t redirecting properly" when I try to go to the customer facing website. It also says, "This problem can sometimes be caused by disabling or refusing to accept cookies." But I'm not sure how to resolve that. I have gone in to see if I have blocked cookies and I haven't.

My website is https://marion-creates-classes.square.site/

help, I haven't been able to use it in months because of this.

Re: "page isn’t redirecting properly" error when loading website

AdamB — Tue, 09 Mar 2021 20:44:15 GMT

Hi @MarionCreates! Thanks for posting about this - that's an unusual message to see when using a free subdomain.

Can you try publishing your website again with the publish button in the website editor? If that doesn't resolve the issue let me know!

Re: "page isn’t redirecting properly" error when loading website

MarionCreates — Thu, 29 Jul 2021 21:47:46 GMT

Hi Adam, Idk why I never got notified that you replied. I just tried publishing it again and when I go to the website as a customer I still get the same message. Did you visit the link I posted? Did it load for you?

I have tried it on my mobile phone through Safari also and it doesn't load. The message is "Safari cannot open the page. The error was: "Load cannot follow more than 20 redirections".

Re: "page isn’t redirecting properly" error when loading website

BernadetteA — Sat, 31 Jul 2021 00:54:01 GMT

Hi @MarionCreates

I'm not sure what the issue was, but it looks like the site is loading properly now. 😊

Re: "page isn’t redirecting properly" error when loading website

MarionCreates — Mon, 02 Aug 2021 15:41:40 GMT

Thank you so much to whoever fixed it. So weird. I just checked it and it's working for me too. And thank your for letting me know it's working again.