thread Re: I've added items directly from Printful. They are not syncing correctly with the online library. in Payments Troubleshooting

Items are not showing in Preview for Shop Page

serenityss — Sat, 20 Sep 2025 12:09:20 GMT

Hi there! I've added around 20 products which are both showing up in my regular Item Library as well as my Online Item Library. However, when I go to Edit Site and Preview the Shop page while working on it nothing shows. I've confirmed all of the items are there. I haven't published the site yet so is that possibly why I can't preview the page with the items showing? Thanks so much for any and all assistance!

Re: I've added items directly from Printful. They are not syncing correctly with the online library.

Goldneye — Tue, 16 Mar 2021 16:07:26 GMT

HI, can you share a screenshot? or Link? If items display in the Item Library correctly, how are they setup on the Home page? Featured Items? Gallery?

Re: I've added items directly from Printful. They are not syncing correctly with the online library.

serenityss — Tue, 16 Mar 2021 16:23:58 GMT

Hi there! I just edited my post 🙂 I was able to figure it out and sync the photos and the rest of the information. However, the items don't shop up in Edit Site - Shop Page - Preview. Will they not show up during the preview stage until I publish? Thanks so much!

Re: I've added items directly from Printful. They are not syncing correctly with the online library.

Goldneye — Tue, 16 Mar 2021 16:36:24 GMT

HI, the items should preview. You can publish your site as you work on it. Being a new site, it still needs to create SEO so will not be searchable immediately.

Re: Items are not showing in Preview for Shop Page

serenityss — Tue, 16 Mar 2021 16:42:47 GMT

Awesome! Thank you! I'll try to figure out why I can't preview them since they're showing in the Square Online Item Library. I'm launching it on Saturday so I was just afraid it would show up on my site (since my regular website is launched) but I can just hide it in the Navigation Menu so anyone who goes to it (beta testers basically) will have to have the direct link to do so. Thanks for your help!

Re: I've added items directly from Printful. They are not syncing correctly with the online library.

serenityss — Tue, 16 Mar 2021 16:43:05 GMT