thread Re: Our website is down in Payments Troubleshooting

Our website is down

mrtheable — Sat, 20 Sep 2025 12:08:38 GMT

Any idea when Square/Weebly will be online again?

Our site is not working.

And how do I report an issue like this?

Re: Our website is down

boconnor — Fri, 19 Mar 2021 13:33:48 GMT

Our website is down as well.

Re: Our website is down

TheGrainShed — Fri, 19 Mar 2021 13:51:16 GMT

Our website is down.

My website is down

HanaEarthGarden — Fri, 19 Mar 2021 14:03:51 GMT

My website is down, and there's no way to find out what to do or to contact square support.

What should I do?
Square team, please contact me!

Re: Our website is down

AshleyK — Fri, 19 Mar 2021 14:36:10 GMT

Hey, guys! Thank you all for reaching out and letting us know. We experienced a brief outage around this time, but should be up and running now. Please check issquareup.com for any updates whenever we have an outage.

If you're still experiencing trouble, you can reach out directly to Customer Success at [Redacted]. Please keep in mind, you will need a customer code to get an advocate on the phone. Here is the link to get that code: squ.re/contactsqsupport