https://community.squareup.com/t5/Payments-Troubleshooting/my-cash-drawer-wont-close/m-p/257826#M16257 <P>Oh no, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/252071">@ginaspizza</a>!&nbsp;<span class="lia-unicode-emoji" title=":pizza:">🍕</span><BR /> &nbsp;</P> <P>Firstly, welcome to the <A href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank">Seller Community</A> + sorry to hear that you're here because you've run into trouble. It sounds like you've already run through a bit of troubleshooting, but <A href="https://squareup.com/help/us/en/article/5517-troubleshoot-your-cash-drawer" target="_blank">these steps</A> would be a great next step if you haven't completed all of them yet.<BR /> &nbsp;</P> <P>If that doesn't get you where you need to be, your best bet is to get in touch with us directly, so that a member of our hardware team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and heading <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">here</A>.</P> Thu, 25 Mar 2021 00:05:03 GMT Valentina 2021-03-25T00:05:03Z https://community.squareup.com/t5/Payments-Troubleshooting/my-cash-drawer-wont-close/m-p/257507#M16256 <P>My register wont close while the printer is turned on. As soon as I turn off my printer the drawer closes. I know the register and printer are connected but something is happening when the printer is on. I tried deleting the printer and reconnecting it, restarting everything.... anyone else have this problem?</P> Sat, 20 Sep 2025 12:06:53 GMT https://community.squareup.com/t5/Payments-Troubleshooting/my-cash-drawer-wont-close/m-p/257507#M16256 ginaspizza 2025-09-20T12:06:53Z https://community.squareup.com/t5/Payments-Troubleshooting/my-cash-drawer-wont-close/m-p/257826#M16257 <P>Oh no, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/252071">@ginaspizza</a>!&nbsp;<span class="lia-unicode-emoji" title=":pizza:">🍕</span><BR /> &nbsp;</P> <P>Firstly, welcome to the <A href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank">Seller Community</A> + sorry to hear that you're here because you've run into trouble. It sounds like you've already run through a bit of troubleshooting, but <A href="https://squareup.com/help/us/en/article/5517-troubleshoot-your-cash-drawer" target="_blank">these steps</A> would be a great next step if you haven't completed all of them yet.<BR /> &nbsp;</P> <P>If that doesn't get you where you need to be, your best bet is to get in touch with us directly, so that a member of our hardware team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and heading <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">here</A>.</P> Thu, 25 Mar 2021 00:05:03 GMT https://community.squareup.com/t5/Payments-Troubleshooting/my-cash-drawer-wont-close/m-p/257826#M16257 Valentina 2021-03-25T00:05:03Z