thread Re: Options dropdown doesn't show options in Payments Troubleshooting

Options dropdown doesn't show options

BACFM — Sat, 20 Sep 2025 12:05:57 GMT

I have added items to my library in Square. Some have variations/options, some do not. Regardless of how it is setup, when I go to the product page, the Options dropdown doesn't show the options and the button says Product Not Available. I have checked the following:

The product is visible
The product has inventory
The product has options
We have a bank account associated with the Square Account.
Product has a location for pickup

Can someone point me in the right direction? The URL is https://barnstead-farm-store.square.site/product/maple-syrup

Re: Options dropdown doesn't show options

JustinC — Wed, 31 Mar 2021 18:04:14 GMT

Thanks for the screenshots @BACFM - looping in our Square Online Team for assistance. I'll be back once I get a response.

Re: Options dropdown doesn't show options

TheRidge_Church — Tue, 13 Jul 2021 18:03:42 GMT

I am having this problem too—is there a solution?

Re: Options dropdown doesn't show options

Valentina — Thu, 15 Jul 2021 00:40:27 GMT

This sounds like a good question for our phone team, @TheRidge_Church ✨

They can take a look at your account with you to help a shine light here by looking at your settings and items with you. Since we don't have the ability to discuss account-specific details with you openly here in the Seller Community, please reach out by phone or email when you have a moment by logging into your Square account and heading here.

P.S. Welcome to the Seller Community 👋

Re: Options dropdown doesn't show options

GContinuum — Sat, 02 Nov 2024 05:50:03 GMT

same issue have you found a solution ???