https://community.squareup.com/t5/Payments-Troubleshooting/Chip-Reader-not-working-on-Contactless-Chip-Reader/m-p/259374#M16204 <P>Hi there, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/355274">@RacersEdge</a> - thanks for taking the time to reach out to us here on the Seller Community!</P> <P>&nbsp;</P> <P>We would recommend giving a shot to these specific <A href="https://squ.re/3cPxe2l" target="_blank">troubleshooting steps</A> for your Contactless &amp; Chip Card reader. We also highly recommend that you make sure both your device and the Point of Sale app itself are both running their <A href="https://squ.re/3pziEP1" target="_blank">most up to date version</A> of software.&nbsp;</P> <P>&nbsp;</P> <P>That will get you started. Keep us updated on your progress!</P> Tue, 30 Mar 2021 12:29:03 GMT Joe 2021-03-30T12:29:03Z https://community.squareup.com/t5/Payments-Troubleshooting/Chip-Reader-not-working-on-Contactless-Chip-Reader/m-p/259065#M16203 <P>As the title states, the chip reader is not working - magnetic and contactless work fine. I have to insert the card 3 times and then I am able to use the mag reader.</P><P>&nbsp;</P><P>I tried multiple cards and the chip reader does not work.</P><P>&nbsp;</P><P>Is this fixable or do I need a new reader?</P><P>&nbsp;</P> Sat, 20 Sep 2025 12:05:47 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Chip-Reader-not-working-on-Contactless-Chip-Reader/m-p/259065#M16203 RacersEdge 2025-09-20T12:05:47Z https://community.squareup.com/t5/Payments-Troubleshooting/Chip-Reader-not-working-on-Contactless-Chip-Reader/m-p/259374#M16204 <P>Hi there, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/355274">@RacersEdge</a> - thanks for taking the time to reach out to us here on the Seller Community!</P> <P>&nbsp;</P> <P>We would recommend giving a shot to these specific <A href="https://squ.re/3cPxe2l" target="_blank">troubleshooting steps</A> for your Contactless &amp; Chip Card reader. We also highly recommend that you make sure both your device and the Point of Sale app itself are both running their <A href="https://squ.re/3pziEP1" target="_blank">most up to date version</A> of software.&nbsp;</P> <P>&nbsp;</P> <P>That will get you started. Keep us updated on your progress!</P> Tue, 30 Mar 2021 12:29:03 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Chip-Reader-not-working-on-Contactless-Chip-Reader/m-p/259374#M16204 Joe 2021-03-30T12:29:03Z