https://community.squareup.com/t5/Payments-Troubleshooting/Card-Issues/m-p/259765#M16184 <P>My customers are having to re-input their card info even after saving it. Can someone tell me why?</P> Sat, 20 Sep 2025 12:05:14 GMT Haleighearnest 2025-09-20T12:05:14Z https://community.squareup.com/t5/Payments-Troubleshooting/Card-Issues/m-p/259765#M16184 <P>My customers are having to re-input their card info even after saving it. Can someone tell me why?</P> Sat, 20 Sep 2025 12:05:14 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Card-Issues/m-p/259765#M16184 Haleighearnest 2025-09-20T12:05:14Z https://community.squareup.com/t5/Payments-Troubleshooting/Card-Issues/m-p/260018#M16185 <P>Hi there, @Haleighhearnest - thanks for taking the time to reach out and join us here on the Seller Community.</P> <P>&nbsp;</P> <P>We will need a bit more context here in order to be able to provide a thorough answer to your question. Are your customers making purchases and attempting to save their info via the Online Store or for in-person transactions? Are they receiving any sort of error message?<BR /> <BR /> I will keep an eye out for your response!</P> Thu, 01 Apr 2021 13:32:21 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Card-Issues/m-p/260018#M16185 Joe 2021-04-01T13:32:21Z