https://community.squareup.com/t5/Payments-Troubleshooting/Issues-with-chip-card-reader/m-p/262442#M16051 <P>Have a new team member and got him set up with the square app locked into our account. When the team member goes to take a credit card mobile he has to enter it manually. The set up to pair and use the chip card reader is "locked" out it seems? Any Idea how to fix that?</P> Sat, 20 Sep 2025 12:01:59 GMT Mrsmacsauto 2025-09-20T12:01:59Z https://community.squareup.com/t5/Payments-Troubleshooting/Issues-with-chip-card-reader/m-p/262442#M16051 <P>Have a new team member and got him set up with the square app locked into our account. When the team member goes to take a credit card mobile he has to enter it manually. The set up to pair and use the chip card reader is "locked" out it seems? Any Idea how to fix that?</P> Sat, 20 Sep 2025 12:01:59 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Issues-with-chip-card-reader/m-p/262442#M16051 Mrsmacsauto 2025-09-20T12:01:59Z https://community.squareup.com/t5/Payments-Troubleshooting/Issues-with-chip-card-reader/m-p/262819#M16052 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/345496">@Mrsmacsauto</a>! Hmmm. Is that team member receiving an error message? If so, what is it saying? A screenshot would also be helpful!</P> Sat, 10 Apr 2021 21:54:09 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Issues-with-chip-card-reader/m-p/262819#M16052 nika 2021-04-10T21:54:09Z