thread Re: Variation Photos Not Displaying Properly in Payments Troubleshooting

Variation Photos Not Displaying Properly

sbrillon — Sat, 20 Sep 2025 11:56:35 GMT

Hello. We were adding new products last night with variations and noticed when selecting the variation from the pull down it doesn’t load up the corresponding photo. We have uploaded and linked all of the correct variations.
We also noticed that other variations we added months ago that were working properly are now having the same problem too.

Re: Variation Photos Not Displaying Properly

karifell — Fri, 23 Apr 2021 13:14:33 GMT

Yes, I am having this frustrating problem too.

Re: Variation Photos Not Displaying Properly

nika — Sat, 24 Apr 2021 19:47:06 GMT

Hey @sbrillon and @karifell. Thanks for posting! We were experiencing a bug with variation photos yesterday, but it's since been resolved. Everything should be showing as normal again.

Re: Variation Photos Not Displaying Properly

karifell — Sat, 24 Apr 2021 19:54:15 GMT

Thank you! Yes, it is working for me. However, I now have a new problem. I listed a new item with 50+ variations with pictures. It won't save. I just keep getting the "something went wrong. Please try again" alert.

Re: Variation Photos Not Displaying Properly

sbrillon — Sat, 24 Apr 2021 20:00:45 GMT

Thanks so much. It is working normally for us now too

Re: Variation Photos Not Displaying Properly

nika — Sat, 24 Apr 2021 20:18:11 GMT

Glad to hear it's working again @karifell! But no good about the saving issue... Make sure your browser is up to date and try using Chrome if you're not already. You can try a few other troubleshooting steps here as well.