thread Custom Domain not working in Payments Troubleshooting

Custom Domain not working

HalcyonArts — Sat, 20 Sep 2025 11:55:00 GMT

I have read through threads on this, but I purchased all three of my domains through Weebly/Square and they are not working, including my original domain name which was working before add two new ones.

Here they are:

halcyon-arts.org (original since September 2020)

halcyonartsne.org (new)

hartsne.org (new and wish this to be primary and the other two forwarded to this one)

I get

404
Page not found
Back to homepage

I have a paid plan.

Re: Custom Domain not working

Goldneye — Fri, 30 Apr 2021 14:32:09 GMT

HI, when any changes are made to a domain it can take up to 14 business days for the domain to populate. Unfortunately, it is not an instant change.

You can try to contact Customer Support with this link. Monday to Friday.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.

Re: Custom Domain not working

HalcyonArts — Fri, 30 Apr 2021 14:52:44 GMT

Even when I switch back to my original domain name, it does not work and gets the same error message. This tells me something is wrong beyond propagation time.

Re: Custom Domain not working

Goldneye — Fri, 30 Apr 2021 14:59:17 GMT

HI, yes, I understand. Once a change has been requested it can not be reversed. Try contacting Customer Support on previous link.