thread Re: Can't access old Weebly Editor in Payments Troubleshooting

Can't access old Weebly Editor

wildpitchsports — Sat, 20 Sep 2025 11:54:37 GMT

Up until a few weeks ago I was using the old Weebly editor due to a lot of customization and links that I created via buttons. Now this automatically redirects me to square and has eliminated most of my customization editing ability. I don't want this square editor as it is limited. My domain is hosted with Weebly and the site is still showing live - I just have no way of accessing the old editor. This new one gives me zero ability to change anything and it doesnt even recognize the old site.

Re: Can't access old Weebly Editor

Goldneye — Mon, 03 May 2021 17:43:55 GMT

HI, when Square obtained Weebly 2018 many of the features and options have been discontinued. It may have been working recently but many changes are being pushed through. The Editor is very easy and Square has included many options and features. Best advice is to click around the Editor and add pages, galleries, sections, etc. You are correct regarding additional customization in the style sheets, etc.

You can try to contact Customer Support with this link. Monday to Friday.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.

Re: Can't access old Weebly Editor

wildpitchsports — Mon, 03 May 2021 23:06:38 GMT

Thank you so much for the quick clarification. So basically everything I created was deleted and have to start over from zero with no customization coding, etc. Great.

Re: Can't access old Weebly Editor

wildpitchsports — Sun, 16 May 2021 05:10:11 GMT

I was able to get into the old editor and make changes the other day. Now I cannot locate how to get back into it AGAIN. Why has this been made so HARD ?!? I have changed my email address as well to the correct one. WHAT IS THE EASIEST WAY TO GET BACK INTO THE WEEBLY EDITOR???!?

Re: Can't access old Weebly Editor

nika — Sun, 16 May 2021 12:39:13 GMT

@wildpitchsports I'm not sure why you would have been able to access the old editor. Were you able to get a hold of our Support team?