thread Re: How to calculate utilization rates for my employees in Payments Troubleshooting

How to calculate utilization rates for my employees

bookclubbs — Sat, 20 Sep 2025 11:53:51 GMT

Hey Yall!

I am trying to figure out how to see my employees booked appointments compared to their availability as a percentage. I am then going to use this percentage to calculate their bonuses over a given period of time. Square Appts did not have any ideas and I set up an appt with Square Payroll.

Any other ideas?

- Joe

Re: How to calculate utilization rates for my employees

Valentina — Wed, 05 May 2021 23:50:17 GMT

Hi there! It sounds like you're going about this the right way by chatting with our teams directly, @bookclubbs 📚

Welcome to the Seller Community ✨

I'm going to lean on some of our Super Sellers to see if they have any suggestions 🌟 @alexandriak @GourmetOnWheels @JupiterGames @shopfybr @vinesandrushes @Ravenssong69 @porktaco @pessosices @dasap1234 @page158 @LukeNieuw

Re: How to calculate utilization rates for my employees

LukeNieuw — Thu, 06 May 2021 20:24:00 GMT

Have you tried using the Team Sales Report?

It is not a utilization rate but you will be able to see who has the most sales for their appointments and you can manually set some benchmarks for weekly/monthly/quarterly targets and tell them what Bonuses they could get if they hit those targets.

Re: How to calculate utilization rates for my employees

bookclubbs — Fri, 07 May 2021 19:24:12 GMT

Hi Luke,

That is a great idea, I have looked through Team Sales and now talked to Square Payroll. Unfortunately, my team charges the same amount for each appointment. So I need to see this as a percent of their hours. We have employees with different schedules so a numeric target wont work :/. I am thinking of trying a third-party software?

Re: How to calculate utilization rates for my employees

Akrabbenhoft — Mon, 21 Nov 2022 21:38:03 GMT

did you ever figure this out? I am currently trying to figure out how many hours one of my stylist was booked for this year and am struggling.