thread Re: Franchise Suite Account Manager in Payments Troubleshooting

Franchise Suite Account Manager

USLLC2019 — Sat, 20 Sep 2025 06:57:05 GMT

Is anyone else having a problem getting in contact with a Franchise Suite Account Manager?!?!? or any manager with Square for that matter!!

Account Manager Not Responding

USLLC2019 — Sat, 15 Feb 2025 20:51:13 GMT

Is anyone else having a problem getting in contact with a Franchise Suite Account Manager?!?!? or any manager with Square for that matter!!

Account manager for Franchise Suite?

USLLC2019 — Sat, 15 Feb 2025 20:56:51 GMT

Is anyone else having a problem getting in contact with a Franchise Suite Account Manager?!?!? or any manager with Square for that matter!!

Re: Franchise Suite Account Manager

maxpete — Sun, 16 Feb 2025 08:10:16 GMT

@USLLC2019 Thanks for raising this! I just shared this with our Account Management team and will let you know when I hear back!

Re: Franchise Suite Account Manager

USLLC2019 — Mon, 17 Feb 2025 23:39:36 GMT

For your reference this is Case #: 104227775

Re: Franchise Suite Account Manager

Summer2024 — Tue, 18 Feb 2025 15:29:22 GMT

Hi @USLLC2019 !

Was the account management team able to get in touch with you?

I'll be on the lookout for your response.

Re: Franchise Suite Account Manager

USLLC2019 — Tue, 18 Feb 2025 16:50:35 GMT

No ma'am. No response!

Re: Franchise Suite Account Manager

Summer2024 — Tue, 18 Feb 2025 18:54:45 GMT

😑 I am going to reach out to them right now. I'll be back once I have a response.

Re: Franchise Suite Account Manager

Summer2024 — Tue, 18 Feb 2025 19:10:24 GMT

I reached out to the AM team directly @USLLC2019 - I appreciate the patience here.

Re: Franchise Suite Account Manager

Summer2024 — Thu, 20 Feb 2025 18:33:06 GMT

Just checking back in here, I have spoken with Account Management and they told me they have set up a meeting regarding Franchise Suite. Let me know if there is anything else I can help with @USLLC2019 !