thread Re: Problem with inventory when things are received after it has been sold in Payments Troubleshooting

Problem with inventory when things are received after it has been sold

SpruceGifts — Sat, 20 Sep 2025 11:52:53 GMT

Sometimes we get an order in and its something we put on the floor right away before we actually receive an item (due to us not having the invoice or something). When this happens it would be nice for square to sell it into the negative but when we receieve have the total inventory equal out. For example we got 4 of a book in and sold all 4 before we received it in our system. Now after we have received it square thinks we have 4 in stock instead of square keeping track that we had -4 and now 0. Is this already a feature or can it be added/improved upon?

Re: Problem with inventory when things are received after it has been sold

JustinC — Wed, 12 May 2021 18:34:34 GMT

Ah, I see. Definitely see how that feature would be helpful. Currently, that isn't in the pipeline to implement. For now, it's best to update inventory to accurately reflect what you have in stock before it's sold.

@SpruceGifts

Re: Problem with inventory when things are received after it has been sold

Ryan_M — Tue, 03 May 2022 17:14:45 GMT

Hi @SpruceGifts , a new feature has been release for Square for Retail that mentions being able to "sell into the negative."

Please read the full update on the post: New Square for Retail Feature: Automatically Track All Inventory Quantities