thread Re: Pricing & Subscriptions page always shows "Oh no, something went wrong." in Payments Troubleshooting

Pricing & Subscriptions page always shows "Oh no, something went wrong."

turambe — Sat, 20 Sep 2025 11:45:08 GMT

I have tried for months to access the Pricing and Subscriptions page but I keep getting this "Oh no, something went wrong." error- I have tried on Chrome, Firefox, but still same error. Why is this happening?

Re: Pricing & Subscriptions page always shows "Oh no, something went wrong."

JustinC — Wed, 30 Jun 2021 21:23:44 GMT

@turambe Hmm, what country are you located in?

Re: Pricing & Subscriptions page always shows "Oh no, something went wrong."

turambe — Thu, 08 Jul 2021 10:54:31 GMT

Rwanda- I think certain pages are not available in certain countries. The issue I was trying to solve for is that the way SQUARE handles Rwandan currency (FRW) has a bug in it- whenever we export the data or print a receipt for a client, they automatically add 2 extra 0's to the total amount. So FRW 10 becomes FRW 1000!!!