https://community.squareup.com/t5/Payments-Troubleshooting/loyalty-discount/m-p/284154#M15045 <P>I have a loyalty reward set up to discount a single category for 20% up to $25.&nbsp; However, when a reward is applied, the discount is only taken from the highest priced item in that category on the ticket.&nbsp; In other words, if the customer has multiple items in the same category, they are not being discounted.&nbsp; Help!? What is going on here?</P> Sat, 20 Sep 2025 11:45:04 GMT Rockwell 2025-09-20T11:45:04Z https://community.squareup.com/t5/Payments-Troubleshooting/loyalty-discount/m-p/284154#M15045 <P>I have a loyalty reward set up to discount a single category for 20% up to $25.&nbsp; However, when a reward is applied, the discount is only taken from the highest priced item in that category on the ticket.&nbsp; In other words, if the customer has multiple items in the same category, they are not being discounted.&nbsp; Help!? What is going on here?</P> Sat, 20 Sep 2025 11:45:04 GMT https://community.squareup.com/t5/Payments-Troubleshooting/loyalty-discount/m-p/284154#M15045 Rockwell 2025-09-20T11:45:04Z https://community.squareup.com/t5/Payments-Troubleshooting/loyalty-discount/m-p/284163#M15046 <P class="p1">HI, hopefully this Square Support page will help.</P><P class="p1">&nbsp;</P><P class="p1"><A href="https://squareup.com/help/us/en/article/3955-create-and-manage-discounts" target="_blank">https://squareup.com/help/us/en/article/3955-create-and-manage-discounts</A></P><P class="p1">&nbsp;</P> Wed, 30 Jun 2021 17:09:34 GMT https://community.squareup.com/t5/Payments-Troubleshooting/loyalty-discount/m-p/284163#M15046 Goldneye 2021-06-30T17:09:34Z