thread Re: Invoice Question in Payments Troubleshooting

Invoice Question

MissSouthie — Sat, 20 Sep 2025 11:42:07 GMT

How do you charge member down-payment for custom order without splitting the whole receipt. Some of my items are sold "as is" and some are custom which requires a down-payment of 50% but when I try to do it on invoice it splits all items 50%...

[This thread was originally posted to the Meet our Square Online Team: How can we improve Square Online? event and moved to a stand-alone thread by a moderator.]

Re: Invoice Question

Tom — Wed, 21 Jul 2021 00:48:33 GMT

Hey @MissSouthie, thanks for reaching out! I went to check on this, and it sounds like the these steps should allow you to request a down payment/deposit: Request Deposits with Square Invoices. Hope that gets you where you need to be, though if that doesn't solve the issue you're encountering, please write back with a bit more information — we'll be happy to take another look.