https://community.squareup.com/t5/Payments-Troubleshooting/Mobile-app-is-not-matching-what-I-do-at-the-website/m-p/288734#M14787 <P>Downloaded the mobileApp and created an account, I created a team member and an item, and at the website(desktop) there was nothing... Then now I can't access my store cause is asking a passcode and the ones I set up at the desktop is not working at the mobileApp</P> Sat, 20 Sep 2025 11:41:19 GMT rio2mia 2025-09-20T11:41:19Z https://community.squareup.com/t5/Payments-Troubleshooting/Mobile-app-is-not-matching-what-I-do-at-the-website/m-p/288734#M14787 <P>Downloaded the mobileApp and created an account, I created a team member and an item, and at the website(desktop) there was nothing... Then now I can't access my store cause is asking a passcode and the ones I set up at the desktop is not working at the mobileApp</P> Sat, 20 Sep 2025 11:41:19 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Mobile-app-is-not-matching-what-I-do-at-the-website/m-p/288734#M14787 rio2mia 2025-09-20T11:41:19Z https://community.squareup.com/t5/Payments-Troubleshooting/Mobile-app-is-not-matching-what-I-do-at-the-website/m-p/288919#M14788 <P>Sorry to hear. Can you confirm you are&nbsp;assigned into the right account and location through Dashboard? <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/386575">@rio2mia</a></P> <P>&nbsp;</P> <P>Also, sometimes syncing can be delayed. Are you still having this issue?&nbsp;</P> Thu, 22 Jul 2021 21:04:13 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Mobile-app-is-not-matching-what-I-do-at-the-website/m-p/288919#M14788 JustinC 2021-07-22T21:04:13Z