Why is the custom date range on invoice deposits not working?

HGNCPA — Sat, 20 Sep 2025 11:38:15 GMT

For some reason, in the last 2 weeks, the custom due date range is not working on the square app for invoices when requesting a deposit. When will this issue be fixed? It’s causing problems for us and our customers by creating confusion.

Re: Why is the custom date range on invoice deposits not working?

Frida — Tue, 17 Aug 2021 23:16:53 GMT

Hello @HGNCPA , good to see you post in the Seller Community again!

Sorry to hear you are having some trouble with requesting deposits with invoices. Just some recommendations here, make sure both your app and device are up to date at all times.

If you are still running into any issues with this, feel free to call into our Customer Support line for more in depth troubleshooting. In the meantime, check out this helpful guide: https://squ.re/2AbMQfa

Hope this helps!

thread Re: Why is the custom date range on invoice deposits not working? in Payments Troubleshooting

Why is the custom date range on invoice deposits not working?

Re: Why is the custom date range on invoice deposits not working?