https://community.squareup.com/t5/Payments-Troubleshooting/Simpletix-credit-card-processing-with-Square/m-p/300384#M14521 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/394856">@Mary-CUI</a> ,</P><P>&nbsp;</P><P>Welcome to the Seller Community , we see its your first post congrats! Sorry to hear you are encountering some issues with your payments. Though we have numerous partnership integrations, all aspects and data are handled&nbsp;solely by Simpletix.&nbsp;</P><P>&nbsp;</P><P>Feel free to reach out to their support <A href="https://squareup.com/help/us/en/article/6229-simpletix-and-square" target="_blank">here</A>. If they can not resolve what is occurring, you will need to file a ticket with their support team, then provide that ticket number to our Customer Support team so that they can escalate a ticket to engineering on our end.&nbsp;</P><P>&nbsp;</P><P>Hope this gives you a starting point!&nbsp;</P> Thu, 02 Sep 2021 17:03:07 GMT Frida 2021-09-02T17:03:07Z https://community.squareup.com/t5/Payments-Troubleshooting/Simpletix-credit-card-processing-with-Square/m-p/299918#M14520 <P>We are have been using Simpletix as our Box office with Square credit card processing with no issues for a couple of months but the payments stopped processing this morning.&nbsp; What could be the issue?</P> Sat, 20 Sep 2025 11:36:16 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Simpletix-credit-card-processing-with-Square/m-p/299918#M14520 Mary-CUI 2025-09-20T11:36:16Z https://community.squareup.com/t5/Payments-Troubleshooting/Simpletix-credit-card-processing-with-Square/m-p/300384#M14521 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/394856">@Mary-CUI</a> ,</P><P>&nbsp;</P><P>Welcome to the Seller Community , we see its your first post congrats! Sorry to hear you are encountering some issues with your payments. Though we have numerous partnership integrations, all aspects and data are handled&nbsp;solely by Simpletix.&nbsp;</P><P>&nbsp;</P><P>Feel free to reach out to their support <A href="https://squareup.com/help/us/en/article/6229-simpletix-and-square" target="_blank">here</A>. If they can not resolve what is occurring, you will need to file a ticket with their support team, then provide that ticket number to our Customer Support team so that they can escalate a ticket to engineering on our end.&nbsp;</P><P>&nbsp;</P><P>Hope this gives you a starting point!&nbsp;</P> Thu, 02 Sep 2021 17:03:07 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Simpletix-credit-card-processing-with-Square/m-p/300384#M14521 Frida 2021-09-02T17:03:07Z