Square terminal and Samsung app crash

derekGCB — Sat, 20 Sep 2025 11:34:49 GMT

Hello!

it seems the update a couple weeks ago has caused everything to crash. We use both the square app on a brand new Samsung tablet and the square terminal. The square terminals are much slower than they were previously, and they freeze when that’s never been a problem. We are constantly having to restart the terminals in order for them to work. The app on the tablet randomly crashes.

is there any help for this? There doesn’t seem to be a way to uninstall the update and go back to the previous version. I’m hoping this isn’t a problem directly with us.

Re: Square terminal and Samsung app crash

Donnie-M — Thu, 09 Sep 2021 15:09:03 GMT

@derekGCB Try going into the menu and settings as soon as the app loads and make sure you revert to the previous experience unless you are still using the classic UI. I did a bug report just a couple days ago on something similar with android and the newest update. One of the moderators may want to move this post there.

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Square terminal and Samsung app crash

Re: Square terminal and Samsung app crash