thread Customer placed a QR table order - order arrived at another location in Payments Troubleshooting

Customer placed a QR table order - order arrived at another location

AnswerS33k3r — Sat, 20 Sep 2025 11:34:08 GMT

Hi folks,

just had the following instance:

-customer placed an order from a qr table code

- order printed at another location

Customer receipt shows that the table code for delivery is in fact at the right store. Yet it also shows at the top of the receipt it’s for our other store

Our staff then tested the QR code in question and the order came through to the right location.

Square glitching?

Re: Customer placed a QR table order - order arrived at another location

Kassi_ — Tue, 21 Sep 2021 20:00:54 GMT

Welcome to the Community, @AnswerS33k3r -

Thank you for posting! And congrats on your first Community post.

There have not been any recent issues with this feature, so I would suggest contacting our CS Team directly.

They would be able to take a deeper look and even file a ticket with our engineers too.