https://community.squareup.com/t5/Payments-Troubleshooting/Custom-Donate-Button-not-working-2/m-p/315469#M13942 <P>I set up a donation item complete with a custom donation and it tested fine.</P><P>I've come back to it several days later and the Custom Donate button wasn't showing. I checked the item settings and the "allow custom ..." is ticked.</P><P>Unticked it and saved page.</P><P>Ticked it and saved page.</P><P>Reloaded page on website and the button reappeared but doesn't do anything. When I click on it nothing happens. IIRC when I tested it it popped up a dialogue asking for the custom amount.</P><P>If I click on £5.00 it changes the value. If I then click on £0.00 it leaves the £5.00 value in the "Donate xxx" button. If I click on £10.00 it updates the amount.</P> Sat, 20 Sep 2025 11:27:07 GMT MikeEGTSC 2025-09-20T11:27:07Z https://community.squareup.com/t5/Payments-Troubleshooting/Custom-Donate-Button-not-working-2/m-p/315469#M13942 <P>I set up a donation item complete with a custom donation and it tested fine.</P><P>I've come back to it several days later and the Custom Donate button wasn't showing. I checked the item settings and the "allow custom ..." is ticked.</P><P>Unticked it and saved page.</P><P>Ticked it and saved page.</P><P>Reloaded page on website and the button reappeared but doesn't do anything. When I click on it nothing happens. IIRC when I tested it it popped up a dialogue asking for the custom amount.</P><P>If I click on £5.00 it changes the value. If I then click on £0.00 it leaves the £5.00 value in the "Donate xxx" button. If I click on £10.00 it updates the amount.</P> Sat, 20 Sep 2025 11:27:07 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Custom-Donate-Button-not-working-2/m-p/315469#M13942 MikeEGTSC 2025-09-20T11:27:07Z