thread Re: Website Down in Payments Troubleshooting

Website Down

namazakepaul — Sat, 20 Sep 2025 11:25:24 GMT

My website namazakepaul.com has zero traffic today and I can't get it to load.

Re: Website Down

MJD — Sat, 06 Nov 2021 17:21:00 GMT

Seems to be loading perfectly for me!

If this answers your issues and brings you reassurance, please mark it as best answer to help others to believe in Squares strong uptime and robust services!

If you continue to face this issue, please unpublish and republish your site to restore it!

Re: Website Down

JK_Fiber_Art — Sat, 06 Nov 2021 17:31:47 GMT

Hi namasakepaul,

Was curious about your website - the site or at least the home page comes up fine however, when I click on Explore What's Available, I get a pop-up that says View Shippable Items even though I have not added anything to the shopping cart. Seems that's a bit confusing and can't make the pop-up go away unless I refresh the screen. Bottom line, yep, your site is working however, from my attempt, not sure if what I see is by design or there's a glitch. Just my experience of course.

Re: Website Down

namazakepaul — Sat, 06 Nov 2021 18:17:05 GMT

Any idea how to fix that?

Re: Website Down

SkysDazzleBou — Sat, 06 Nov 2021 18:20:34 GMT

I just posted the same thing. I can't get mines to load from any device.

Re: Website Down

JK_Fiber_Art — Sat, 06 Nov 2021 18:37:21 GMT

Not really, not a tech person - just thought that what I experienced was a bit odd cause I didn't have anything in the cart yet I was being prompted to view Shippable Items. Maybe it was just me - sorry.

Re: Website Down

nicarioj — Tue, 09 Nov 2021 22:32:22 GMT

I'm having problems with mine too. https://retablosnicario.square.site/ I do not own a domain. I use the one that SQUARE provides and its not loading.

Re: Website Down

puritykingdom78 — Wed, 10 Nov 2021 05:48:28 GMT

I'm having the same issue. My images are not loading at all. It says connection failed or Store "Error 500".

Re: Website Down

peaceofsoulsc — Wed, 10 Nov 2021 06:16:49 GMT

Same issue. My Site isn't loading. No help from customer support. Please post solutions if available.

Re: Website Down

Ria — Wed, 10 Nov 2021 13:31:00 GMT

Hi @nicarioj - Welcome to The Seller Community, it's always nice to see a new face 😊

I totally understand how frustrating that could be.

I just went to your site and was able to reach it.

Are you still experiencing this issue?

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to **bleep**ist. ✨