https://community.squareup.com/t5/Payments-Troubleshooting/My-Square-system-keeps-disconnecting-from-the-internet/m-p/328030#M13474 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/233348">@kristavallas</a> and thanks for your post. I'm sorry you're having trouble with your Square Register. There are a few things you could try to see if it fixes. Is your Register connected to the Internet via WiFi, or hard connection via Ethernet cable? If it is on WiFi you could (if located in such a way) try connecting via Ethernet and see if that helps.</P><P>&nbsp;</P><P>If that doesn't help you could try a Factory Reset of your register. Details and more info about troubleshooting your register can be found <A href="https://squareup.com/help/us/en/article/6180-square-register-troubleshooting" target="_blank" rel="noopener"><STRONG>here</STRONG></A>. I hope this helps solve your issues.</P> Sat, 18 Dec 2021 22:00:20 GMT HC_Charlie 2021-12-18T22:00:20Z https://community.squareup.com/t5/Payments-Troubleshooting/My-Square-system-keeps-disconnecting-from-the-internet/m-p/328029#M13473 <P>My square register keeps disconnecting from the internet. I have upgraded my modem and made sure that&nbsp; it is still working. All of the other devices in the shop are still connected. My customer display also disconnects.&nbsp;</P> Sat, 20 Sep 2025 11:15:18 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-Square-system-keeps-disconnecting-from-the-internet/m-p/328029#M13473 kristavallas 2025-09-20T11:15:18Z https://community.squareup.com/t5/Payments-Troubleshooting/My-Square-system-keeps-disconnecting-from-the-internet/m-p/328030#M13474 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/233348">@kristavallas</a> and thanks for your post. I'm sorry you're having trouble with your Square Register. There are a few things you could try to see if it fixes. Is your Register connected to the Internet via WiFi, or hard connection via Ethernet cable? If it is on WiFi you could (if located in such a way) try connecting via Ethernet and see if that helps.</P><P>&nbsp;</P><P>If that doesn't help you could try a Factory Reset of your register. Details and more info about troubleshooting your register can be found <A href="https://squareup.com/help/us/en/article/6180-square-register-troubleshooting" target="_blank" rel="noopener"><STRONG>here</STRONG></A>. I hope this helps solve your issues.</P> Sat, 18 Dec 2021 22:00:20 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-Square-system-keeps-disconnecting-from-the-internet/m-p/328030#M13474 HC_Charlie 2021-12-18T22:00:20Z